MainStay Suites Addison-Dallas - Addison, Texas

Indirizzo: 15200 Addison Rd, Addison, TX 75001.
Telefono: 9723864800.
Sito web: choicehotels.com.
Specialità: Residence, Hotel.

Opinioni: Questa azienda ha 187 recensioni su Google My Business.
Media delle opinioni: 3.1/5.

Posizione di MainStay Suites Addison-Dallas

Il MainStay Suites Addison-Dallas è una residenza e hotel situato all'indirizzo 15200 Addison Rd, Addison, TX 75001. Questo alloggio offre numerose comodità e servizi, tra cui una reception aperta 24 ore su 24, una piscina all'aperto, una palestra e una zona business. Le suite sono dotate di angolo cottura completamente attrezzato, zona pranzo, soggiorno e camera da letto separata.

Il MainStay Suites Addison-Dallas è la scelta ideale per chiunque sia in viaggio per affari o per piacere e necessiti di un alloggio confortevole e spazioso. La sua posizione è strategica, situata nel cuore di Addison, una città ricca di ristoranti, negozi e intrattenimento. Inoltre, l'hotel è facilmente raggiungibile dall'aeroporto internazionale di Dallas-Fort Worth e dalle principali autostrade.

Il MainStay Suites Addison-Dallas ha ricevuto un totale di 187 recensioni su Google My Business, con una media di 3.1/5. Molti ospiti hanno elogiato la cordialità del personale, la pulizia delle camere e la comodità delle suite.

Recensioni di MainStay Suites Addison-Dallas

MainStay Suites Addison-Dallas - Addison, Texas
Tenisha Hutchinson
1/5

I came here back in July of this year. The room I had was so cute. It looked like a small one bedroom apartment. Really decent room for the price I paid. It made me feel like I got over on them. So I’m back in Dallas and decided to come back. Y’all, I’ve been bamboozled, scammed, false advertised to. Ain’t no way this is the same hotel. Soon as o walked down the hallway to go to my room this time, the smell hit me. I opened the door and when I closed it to lock it, a dead roach hanging on the door in plastic greeted me. The walls needed to be e painted 3 years ago. The furniture (couch, chairs, tables) all looked like they were picked up from the side of a dumpster or gifted to them by the Salvation Army or goodwill. There’s no way they paid money for it. The light switches have make up on them and ALL look nasty. The beds are surprisingly soft and clean. (The only thing clean in here) if you decide to stay, take a covid test when u leave. The room looks sick.

MainStay Suites Addison-Dallas - Addison, Texas
Jaime Zetina Jr
1/5

This place is so sketchy and horrendous! Booked for a 2 night stay & the pictures do no compare what it is in real life. It smells stranger the elevator was scary going up. Getting to our room the halls were dark, dingy & nasty. The maid just got done “cleaning” the room and she walked out with the SMOKE DETECTORS (which isn’t that illegal?!). The room was warm and just felt nasty & sketch. The bolt to the door was half broken which I know someone could get in if they forced the door hard enough. My biggest concern was that there was mold in the shower! That was a HUGE NO! We were there for about 20 mins & left immediately asked for a refund and booked a much nicer hotel in downtown Dallas. This place has to go completely!

MainStay Suites Addison-Dallas - Addison, Texas
Sir Sensei
1/5

Oh me oh my…this was TERRIBLE. This was the first time I checked in and then checked out IMMEDIATELY. There was a dead roach in the sink. The halls are dingy. The floor is dirty. The walls…good lord the walls look like they had a story to tell. They were white and brown. Please see my video and pictures. I swore this looked different. Unless you need something SUPER cheap then….that’s the only reason. I literally left and paid for a room and the Marriott around the corner.

MainStay Suites Addison-Dallas - Addison, Texas
D M
5/5

For the low price and deposit the stay was great! The front desk staff Irma is friendly and helpful. When there was a problem maintenance was there to fix and resolve the issue. No bug issues I encounter. Maybe because I didn’t bring them with me. The location was great! Lots of entertainment and restaurants nearby.

MainStay Suites Addison-Dallas - Addison, Texas
Jose Padilla
5/5

Don’t really leave reviews. But I had to express the amazing customer service my friend and received. Last minute booking Irma the front desk clerk. Made it easy and fast. Also, gave us good recommendations to dine and explore Addison and nearby cities. Overall recommend Mainstay Suites in Addison. Definitely booking again when I am back in town.

MainStay Suites Addison-Dallas - Addison, Texas
Bonnie Su
1/5

I really want to give this place 0 stars… I am very disappointed in the type of hospitality this hotel provides. The older lady in the front desk with reddish hair is absolutely rude… I proceeded to let her know that this is not a good way to provide customer service and she told me “what customer service, what are you talking about?”

How can one person be so rude and they are the first face someone sees walking in and leaving the place. I have been in years of hospitality and have never dealt with someone who is so rude and angry. If you do not enjoy your job or people please do not apply for that position as you are the welcoming one to greet someone into their potential long term home or short term.

I was not in there to get a room, I was there to grab my daughter from her father who stays there and running into an incident where I needed to ask for a little help from her. She was just rude. I would like to reach out to corporate and hopefully this will help me get there. I believe in second chances but I do not believe she is in the right position for this company and needs to be placed somewhere outside of the front desk. I do want to thank the maintenance guy for helping me out after being disrespected by the lady up at the front. You definitely got one good one… the maintenance guy.

MainStay Suites Addison-Dallas - Addison, Texas
Brittiany

Positive: The cleaning lady was friendly. Negative: I did not like that it was false advertisement on they provided breakfast and did not. The juice machine was broken. Entering the room was a roach on the wall and the shower curtain had black spots. This was not acceptable to what it looked like online.

MainStay Suites Addison-Dallas - Addison, Texas
Jazmine Mach
5/5

I have been staying here for 2 years and I haven't had any problems with my room or with the staff. Irma at the front desk is the most professional person here she always make sure that things get done quick and she is super friendly. I highly recommend this place to anybody who wants to stay

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