Hampton Inn Riverside March Air Reserve Base - Riverside, California

The Valley Viking

We stayed here as a family of 4. We had difficulty finding the place because it was mixed up with another place on Google that shared the name "Home2 suites" with the same address. Check-in was really fast and they filled us in really quickly. The elevator was very quick and never too full. There was an odd group of people who were in the front lobby just sitting and watching people pass by. I also did not like the sliding door in the room. It was a door that slid to cover the closet and the bathroom but never locked in place which left no privacy. There was a crack in the door that could be looked through which if your by yourself or with a companion is fine but with kids it's a big nuisance trying to poop or take a shower with see-through glass. The beds were really soft and the pillows and blankets were weighted and that was a plus. There was a TV, iron and hairdryer that worked pretty well. They also had some pre-installed shampoo, bodywash, conditioner, lotion and hand soap onto the wall. Parking was good but needed a parking pass. Breakfast was inviting which lasted all morning. The cleanliness was top tier. Over-all a great stay but the door and group really made the stay hard.

michelle ewing

The service was nice and they were friendly. However, when I reported the damage, we were not offered another room. The room walls were also dirty. Luckily, we only slept there for a few hours,at least the beds were clean. Breakfast was free and decent. They had no free wifi for those who were not members.

C Rosa

Bedding smelt like dog but other than that beautiful hotel and super friendly and accommodating staff, outside pool n grill area fabulous. And breakfast was a home run!

Eboni Harris

The lady that checked me in was sweet and nice. I booked a parking rate that should have been included with my room. So imagine my surprise when I get to the hotel and my room is almost $20 more than what was booked and that did not include my animal security deposit of $50. The women who checked me in had no clue why my rate was higher, she also had no clue of what rate I was speaking of when I told her what it said online and she was not interested in finding out or fixing it. The room and hotel itself is very nice and it was very convenient to the business I was there to handle. The dog park could be just a tad bit bigger but I’m glad they had it. One of the reasons I booked the Hampton is for the dream beds and I’m not sure if they no longer offer those but this location didn’t have a dream bed it was in fact a nightmare. The pillows were good and plentiful though. There was no wine or beer in the taps so that was bummer. The breakfast was mediocre potato, sausage and fake eggs… I think there was waffle station but I’m not positive after looking at those eggs I didn’t eat anything. The coffee bar was really good though. I had several cups. The next day I checked out my room early so I can get back on the road and I left a $200 dress in the closet by accident. I called the hotel and spoke with the lady at the front desk explained the situation she put me on hold and came back and said she spoke with housekeeping and nothing was found in the room. I was devastated. I said it was there someone took it and kept it for themselves. I made two mistakes here one I forgot my dress and two I expected the hotel staff to be honest. At least keep it for a period of time in case the owners call or come back for it. Then it can be up for grabs. Also we are registered guest so it’s nothing to find something and inform the guest you have it. You have each and every guest’s information we are not strangers in the hotel. It also took the hotel over 5days to process my transaction, I was not refunded my full $50 pet deposit I was charged for parking when it was included in my park & stay rate that I kept telling the girl I booked and for that I will never stay at another Hampton inn especially this particular location.

Lori Porter

Typically like Hamptons because they are so consistent. This one, unfortunately was not.

Pros: newer hotel. Very friendly staff

Cons: pay for parking in an open lot that anyone can park in. You can park outside of the lot and they still charge you.
Refillable shampoo, conditioner, lotion, soap... All empty. Told the front desk no one ever came to refill any of them.
Room temp was 74+ the first night. Maintenance did come to fix it and were very nice. Said someone messed with the control panel probably as a joke.
Breakfast was so bad we couldn't even eat it.

Wouldn't stay again unless we really needed to. Definitely not worth the price of the room or parking.

Carlos Cody

Amy was the best! Great hospitality, great attitude, and was always present with a smile.

She was able to make this visit feel like a second home. I truly appreciate you and for making this travel experience a great one!

Thanks for getting me a room by the gym ?

sabrina martinez

The room has nice, updated contemporary comfortable decor. The bed is extremely comfortable. The staff is very friendly and helpful! I used the workout center and the breakfast buffet is delicious. It is conveniently located to fast food. I would highly recommend this hotel! Its 10 minutes away from my daughter's home.

Douglas C

OK, place to stay. You won't get room service the first day because they want a 24-hour request. Also, they charge for parking when they're in the middle of nowhere.